Terms & Conditions

Emirates Grand Hotel

TERMS & CONDITIONS

  • Rates are inclusive of a 7% Municipality Fee and a 10% Service Charge.
  • The Hotel reserves the right (in the event of new charges being imposed) to introduce these in accordance with the UAE law.
  • Free Internet connectivity in rooms of the Hotel.
  • AED 10 per room per night for Deluxe, One Bedroom, and Premium One Bedroom and AED 20 for Two Bedroom and per room per night is applicable as per DTCM directive pertaining to Tourism Dirham.
  • Above rates are inclusive of 5% VAT.

 

CHILDREN POLICY

  • Maximum 2 children can stay in parent’s room.
  • Children below 5.59 years can accommodate in their parents’ room Free of Charge on the existing bed & meal.
  • Children from 6 years to 12 years will get 50% discounts on extra bed and meal prices.

 

CHECK-IN / CHECK-OUT

  • The standard check-in time is 14:00 hours. Early check-in is subject to availability but if the company or guest wishes to secure the early check-in before 12:00 hours the booking should be made & paid for the previous night.
  • The standard check-out time is 12:00 hours. Late check-out after 12:00 hours but prior to 18:00 hours will incur a room charge equivalent to 50% of the room rate but late check-out after 18:00 hours full one (1) night rate will apply.
  • ‘No Show or Early Departures’’ – All nights of the guest booking will be charged at the full Tour Operator rate
  • For the flexible rate will be one-night charges and for non-refundable total room nights will be chargeable.